FAQ Whitelisting Userpilot

What shall I do if Userpilot refused to connect to my page?

Userpilot sends data using a web-socket connection. This issue is most likely due to blockage caused by a content security policy(CSP); thus, some networks block the web-socket connection. This can be fixed by asking your engineering team to whitelist Userpilot on your domain. Also, we recommend checking our Userpilot’s developer docs to understand what goes in and out of a client’s network.

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