Welcome to Userpilot

What is Userpilot?

Userpilot is a product experience software that gives non-technical teams the ability to create powerful contextual onboarding experiences. 100s of product and customer teams from companies such as UiPath, Inspectorio and McGraw Hill trust Userpilot to increase their user adoption through behavior-driven product experiences and to deliver beautiful, personalized and highly customizable user experiences.

Simply, we give your team a way to trigger the right onboarding experience to the right persona at the right stage of the user journey. Code-free.

How does it work?

Userpilot acts as a product experience layer that lays on top of your product. You'll be able to build welcome flows, walkthroughs, tips & hints and announcements on top of your UI. 

To get started, all you have to do is to Install the Userpilot Chrome extension. This will allow your team to start instantly creating product experiences. And don't worry, Google chrome extension is only used for authoring (building and editing content) – Userpilot is browser friendly and supports many browsers for your end-users.

To deploy these experiences live on your product, you must insert a small amount of JS code into a template that is present on every page of your web application. 

This JS code will allow Userpilot to uniquely identify your users and site visitors, and show the right product experience to the right desired segment under the right conditions.

How to get started?

  1. Join an AccountIf your team has an account, the admin can send you an invite from the team page. If not, you can request a demo or sign-up for a 14-day fully-featured trial directly from our website.
  2. Install the Userpilot chrome extension.Userpilot's chrome extension builder will be used for building, editing, testing and publishing flows live to your users, Code–free. 
  3. Insert the Userpilot script on your product or site.Published flows can be shown live to your users by Inserting a small amount of code into your web app. This is very easy, and will only take a few minutes to do so.
  4. Start building your flows.Building your first flow can be a bit overwhelming at first. Strategize your self with previous uses cases in order to get the utmost of Userpilot.

Additional Resources

If you have any additional questions, please reach out through live chat.

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