Reset Seen Content For a User

In many cases, especially when testing flows and checklists live, it would be useful to reset the 'seen' content for a specific user. This means that the user will again see eligible content, even if they have 'seen' it already before, and reset the progress the user had made.

There are two possible ways to reset a user's progress in Userpilot:

  1. Reset the user through the user's dashboard

    Navigate to the users dashboard on your Userpilot's account.

    Next, click on the three-dot menu next to the user you wish to reset content for and select the option Reset content.

    You should see a pop-up appear asking you to type reset on the text input.

    Once you've done this, click on the Reset button.

  1. Reset the user through the console

Log in to the web app where Userpilot is installed with the desired user you want to reset.

Then, right-click on the page and select Inspect to bring up the developer tools. Navigate to the console and type "userpilot.reset();".

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.