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Overview

Coming soon Userpilot’s Microsoft Teams integration helps your team stay informed about product activity without leaving Teams. Receive system notifications and digests, share insights from signals, and act on feedback faster. A survey response delivered by the Userpilot bot in Microsoft Teams

Use cases

Here’s what you can do with the Microsoft Teams integration:

1. Stay informed

Get notifications in Teams channels or as direct messages when:
  • Users complete flows, checklists, or surveys.
  • NPS responses or feedback are submitted.
  • Users engage with in-app experiences or visit key pages.

2. Collaborate effortlessly

Keep everyone aligned by:
  • Receiving notifications when teammates share reports, dashboards, sessions, or publish new content.
  • Allowing Product, Success, Support, and Marketing teams to act on insights immediately.

3. Monitor product health

  • Get notified when issues occur in your in-app content, such as broken flows or delivery errors.
  • Troubleshoot and optimize faster with visibility in Teams.

How to integrate Userpilot with Microsoft Teams

  1. Enable Microsoft Teams integration
The Microsoft Teams integration shown as connected in Userpilot
  1. Authorize Userpilot in Microsoft Teams
    • Sign in with your Microsoft account and approve the connection.
    • Add the Userpilot app to every team where you want to receive signals.
  2. Start sending notifications
The Userpilot system notifications settings page with the Sign in with Microsoft Teams button
  1. Configure Signal notifications
    • Create or edit a signal and select via Teams.
    • Choose the team, channels, schedule, and user properties to include.
    • Add the Userpilot app to the selected team so it can post to its channels.
The Create signal dialog with via Teams selected, the Default Directory team, the Product News channel, and a Real-time cadence