The User Retention dashboard is only available on Growth and Enterprise plans.
The User Retention Dashboard measures retention over daily, weekly, and monthly intervals for all users and new sign-ups, pinpointing user engagement longevity.

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Getting Started

To ensure the dashboard displays meaningful insights, go to ‘Settings’ to specify the corresponding event for:
  • Sign Up: choose an event which indicates that a user has signed up for your application
Within the header, you can also:
  • Share: Use the three dots in the top-right corner to share the dashboard via email with teammates.
  • Time period: Select a specific time range for the data displayed in the dashboard.
  • Platform (Mobile only): If Mobile is enabled in your account, choose to display data from all platforms, web only, or mobile only.
  • Add filters: Narrow the dashboard data to focus on a specific group of users by applying user properties, company properties, or segments.
  • Refresh: Click the refresh icon in the top-right corner to update the dashboard data (available every 10 minutes).
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Monthly Retention Trend for All Users:

The trend of monthly retention rates for all users. image.png

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Weekly Retention Trend for All Users

The trend of weekly retention rates for all users. image.png

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Daily Retention Trend for All Users

The trend of daily retention rates for all users. image.png

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Monthly Retention Trend for New Users

The trend of monthly retention rates for New Users. image.png

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Weekly Retention Trend for New Users

The trend of weekly retention rates for New Users. image.png

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Daily Retention Trend for New Users

The trend of daily retention rates for New Users. image.png Please reach out to support@userpilot.co if you have any questions or concerns