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Overview

You can manage who has access to your Userpilot workspace by inviting your colleagues and assigning them roles with the right permissions. This gives you flexibility in defining each person’s responsibilities. Userpilot provides predefined roles such as Admin, Account Owner, Publisher, and Analyst, and you can also create custom roles to tailor permissions exactly to your team’s needs. You can also review access and activity logs to monitor who has logged in and what actions they have taken, ensuring everything remains secure and well-tracked. From the Authentication tab, you can also enable 2FA, SSO login, and SCIM management for enhanced security and user management.
Custom roles, access logs, activity logs, and advanced authentication options are only available on the Enterprise plan. If you’re on a lower plan, you’ll need to upgrade to access these features.

Teammates

The Team tab in Userpilot allows you to control who has access to your workspace, assign the right permissions, and keep track of activity. Whether you’re collaborating with product managers, designers, analysts, or engineers, this section helps you manage roles and maintain workspace security with ease.
  • **Filters and role tags **- At the top, you will find role-based filters that help you quickly sort teammates by their responsibilities or permission levels.
  • **Search **- Use the search bar to find teammates instantly by typing their name or email.
  • **User List **- This section shows all workspace members, and you can easily update their roles or manage their permissions directly from here.
Screenshot2025 12 11at21 30 33 Pn
If a teammate hasn’t accepted their invitation yet, Userpilot will show a red clock icon beside their name. You can resend the invitation to keep your workspace setup on track.Screenshot2025 12 11at21 37 17 Pn

Roles

By default, Userpilot offers four predefined roles:
RoleDescriptionAccess level
Account OwnerAutomatically assigned to the first user who creates the workspaceFull access to everything, including billing
AdminSimilar to Account Owner but without billing accessFull access except for billing
PublisherFocused on content creation and publishingCan create and publish content
AnalystWorks with analytics and event trackingAccess to session replay, playlists, events, pages, mobile screens, and reports

**Custom Roles **

You can also create Custom Roles (Enterprise plan only) if you need more control.
Just click + Add Role, then choose exactly which permissions to enable or restrict.
Screenshot2025 12 11at21 49 27 Pn If you want to view or edit the permissions for a specific role, simply click on the role and then select View. Screenshot2025 12 11at21 52 17 Pn