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Overview

Userpilot’s Mobile Content feature lets you deliver in-app experiences natively on your mobile applications. With our Mobile SDK installed, you can create and manage Carousels, Slideouts, and Push Notifications to improve onboarding, drive adoption, and keep users engaged. This functionality ensures your product communication remains consistent and impactful across both web and mobile, helping you create a seamless, engaging experience for your users wherever they are.
Mobile support is an add-on feature that requires an annual purchase for Enterprise and Growth plans. Starter users will need to upgrade their plan to access this feature. If your company has a mobile application and wants to use Userpilot across platforms, feel free to reach out to our sales team at sales@userpilot.com to have it enabled for you.

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Use Cases

  1. User onboarding: walk new users through key features with a multi-step Carousel.
  2. Product announcements: share important updates or releases via Slideouts or Push Notifications.
  3. Retention campaigns: re-engage inactive users with timely Push Notifications.
  4. Behavior-based messaging: trigger contextual content as users navigate your app.
  5. Cross-device tracking: measure engagement as users switch between your web and mobile experiences.

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Prerequisite

Before you can create and display mobile content, you must install the Userpilot SDK in your mobile app. This integration is required to:
  • Enable in-app Carousels, Slideouts, and Push Notifications
  • Track user behavior and attributes on mobile through events and mobile screens.
  • Manage content targeting and triggering
Installation guides are available for both iOS and Android platforms. Make sure your development team follows the installation steps to complete the integration.

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How to create mobile content in Userpilot

Navigate to Engagement > Mobile from the sidebar, and then click Create Content. Navbar (2).png empty state (2).png Choose the mobile content type that best fits your use case, Carousel, Slideout, or Push Notification.
  • Carousel: multi-step onboarding or guided tours.
  • Slideout: single-panel announcements or contextual tips.
  • Push Notification: message sent outside the app to re-engage users.
You can then start from scratch or from a template. Screenshot 2025-07-08 at 22.08.14 (1).png
You’ll find mobile templates for a variety of use cases, like onboarding new users, announcing features, promoting offers, sharing webinar details, collecting feedback, supporting users, or encouraging upgrades.
After that, you’ll land on the Design tab, where you can easily start building and customizing your mobile content. Title WYSIWYG.png If your audience is from different locations, Userpilot lets you localize your mobile content to make it more relevant and accessible globally. Screenshot 2025-07-08 at 22.30.34 (1).png Once you’re happy with your mobile content, head over to Settings to define on which environment you would like to show it, who should see it, and when it should appear. Trigger = start app session.png Click Publish to make it live for your users. Trigger = Event occurrence.png By following these steps, you can deliver consistent, personalized experiences to your mobile users with Userpilot.

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Mobile content role and permission

Userpilot gives you control over who can manage mobile content communication within your account. By default, Admin users and the Account Owner have full permissions to create, edit, delete, and publish mobile content to customers. For teams on the Enterprise plan, Userpilot offers advanced role management. You can create custom roles and assign specific permissions to teammates, allowing you to define who can:
  • Create new mobile content
  • Edit existing mobile content
  • Delete mobile content
  • Publish mobile content
  • Export mobile content data
This flexibility ensures you maintain control over your content strategy while empowering the right team members to manage customer communications effectively.
Users on the Growth or Starter plans will need to upgrade to the Enterprise plan to create custom roles and enjoy the flexibility of assigning specific permissions across their organization. Feel free to reach out to our support team at support@userpilot.com.